Frequently asked questions

Open the Machine Catalog, choose a model, add it to your cart, enter your delivery address and confirm your order at checkout. Our Buyer's Guide walks you through each step.

Combo machines suit sites under 150 daily visitors because they offer snacks and chilled drinks in one footprint. Single-temp units suit high-traffic sites with 200+ daily visitors and hold more stock, up to 500+ items.

Yes. Spiral spacing, pitch size and conveyor motor configuration can be customised at factory level to vend PPE, fresh food, electronic accessories or custom beverages. Custom wraps are also available. Use Request a Custom Quote for these orders.

New machines include a 12-month mechanical and parts warranty. Certified refurbished models include 6 months of full parts protection. Each product page shows which condition the machine is in.

Use the Machine Finder in our Buyer's Guide, and check the product page dimensions against your space, doorways and power outlet before you order.

Yes. Units come pre-configured with Nayax or Cantaloupe readers supporting Visa, Mastercard, Apple Pay and Google Pay.

Telemetry lets you track stock levels, sales and machine diagnostics from your phone or computer, so you only visit when a refill is needed. It needs mobile or Wi-Fi coverage where the machine sits.

Machines use laser infrared drop sensors to confirm delivery. If an item fails to drop, the customer is not charged.

We accept [list payment methods]. The options available to you are shown at checkout. See our Payment Policy.

They may. Deposit and balance terms for custom-configured or custom-wrapped machines are set out in your written quote. See our Payment Policy.

Yes. We ship worldwide to over 100 destinations. Standard dispatch takes 3 to 7 business days, and international freight transit takes 7 to 14 business days depending on location and custom wrap requirements.

Shipping depends on machine size and weight and your destination. [state how shipping costs are shown]. See our Shipping Policy.

[state who pays: usually the buyer]. These charges are set by your country. Check your local import rules for commercial equipment before ordering.

Check the crate and machine for damage before the driver leaves, note any damage on the delivery paperwork and take photos. Arrange people or equipment to move the machine into position, then contact us promptly if anything is wrong.

Yes. We send tracking details when your order ships.

New machines include a 12-month mechanical and parts warranty. Certified refurbished models include 6 months of full parts protection. Misuse, accidents, unauthorised repairs and normal wear are not covered.

Email us with your order number, a description of the fault, and photos or video. We will tell you the next step. See our Refund and Return Policy.

Place the machine, connect power, load product, set prices and connect your payment reader and telemetry dashboard. If you need help, email sales@vendingmachinesforsaleltd.com.

You can cancel a standard, in-stock order before it is dispatched by contacting us in writing. Custom orders follow the terms in your written quote.

Returns need our approval first and the machine must be unused and in its original packaging. [return window and fees]. See our Refund and Return Policy.

Contact us with your order number and photos. We will repair, replace or refund depending on the issue. Keep all packaging until the claim is settled.

Most commercial machines reach payback within 12 to 18 months, depending on foot traffic, product margins and cashless payment options. Our ROI estimator in the Buyer's Guide helps you test different numbers.

Cashless readers can raise machine revenue by up to 35%, which is why we recommend choosing one when you buy.

A measured space and delivery route, a suitable power outlet, signal for telemetry, permission from the property owner and any licences to sell food and drink. Use the site checklist in our Buyer's Guide.